Start Turning Your Website Visitors Into Paying Customers
WPChat by Smash Balloon connects visitors to you the moment they need you. Go Pro and add AI search that finds the right answer for your visitors, funnels that guide them to you, and analytics that show how many actually reach out.
See How Little Upgrading Costs →14-day money-back guarantee. Cancel anytime.
What Pro unlocks for you
No Migration Needed
Your current widget, settings, and platform connections carry over. Add your license key and you're upgraded in a single click.
Remove WPChat Branding
Your Lite widget shows "WPChat" on it. Pro lets you remove it so the chat button looks like yours, not ours. Available on Plus and Elite.
AI Smart Search
Stop answering the same questions every day. Set up your FAQ library once and Smart Search matches each visitor to the right answer, day and night, even when they don't type the exact keyword.
Multi-Agent Routing
Add teammates as agents and make sure every customer reaches the right person. That way fewer messages slip through or land with the wrong person.
Chat Funnels
Walk visitors through a short multi-message flow on the pages you choose, then send them straight to your chat when they're ready. It keeps working while you're away from your desk. Available on Plus and Elite.
Advanced Analytics
See how many visitors open your chat, which FAQs they click, and how many go on to message you. Make decisions based on data, not guesswork. Conversion tracking is on Plus and Elite.
Imagine what your business looks like on Pro
A customer messages at midnight asking if you ship internationally. Smart Search pulls up your shipping FAQ with your exact rates, and they place an order before you wake up. You see the sale in the morning. You never touched the chat.
You realize you have answered the same three questions every single day this week. With Pro, you add them to your FAQ library once and your widget handles them from there. You stop being the support queue for your own site.
You have had a WhatsApp button for six months and had no idea if it was working. On Plus, the analytics show 40 people opened your chat last month and 11 went on to message you on WhatsApp. Now you know it's working, and where there's room to grow.
Everything you get when you go Pro
Lite gets you started. Pro helps you grow with confidence.
| Features |
Your plan
Lite 1 site Free |
|||
|---|---|---|---|---|
| Platforms & Widget | ||||
| WhatsApp button | ||||
| Messenger, Telegram, Instagram | ||||
| Custom brand colors | ||||
| Remove WPChat branding | ||||
| Agents & Routing | ||||
| Chat agents | 1 | 5 agents | 10 agents | Unlimited |
| Configurable agent timings ? | ||||
| Smart FAQs & AI | ||||
| FAQ library | 10 FAQs | 30 FAQs | 100 FAQs | Unlimited |
| Smart Search ? | Basic search | 10K tokens/mo | 25K tokens/mo | 50K tokens/mo |
| Chat funnels ? | Unlimited | Unlimited | ||
| Analytics | ||||
| Chat analytics dashboard | Basic | Advanced | Advanced | |
| Chat conversion tracking | ||||
| Peak hours analysis | ||||
| Page-level targeting ? | ||||
| Performance & Compliance | ||||
| Mobile responsive widget | ||||
| RTL support | ||||
| GDPR compliant | ||||
| Support | ||||
| Support | WordPress.org forum | Standard | Priority | Priority |
| Your current plan | Get Basic | Get Plus | Get Elite | |
Questions people ask before upgrading
What's the difference between WPChat Lite and WPChat Pro?
Lite gives you the core chat buttons for WhatsApp, Messenger, Telegram, and Instagram, plus up to 10 FAQs. Pro builds on that with multi-agent routing, AI Smart Search, page-level targeting, and an analytics dashboard. Plus and Elite add chat funnels, conversion tracking, branding removal, and priority support.
Will upgrading break my current chat widget?
No. Your existing widget, platform connections, and settings carry over automatically, so there's nothing to reconfigure. Add your license key inside the plugin and Pro takes over from Lite in a single click. Your button keeps working exactly as it does now.
Is there a money-back guarantee?
Yes. Every WPChat Pro plan comes with a 14-day money-back guarantee. If it's not the right fit, just reach out and we'll refund you. No questions asked.
Can I use one Pro license on multiple WordPress sites?
Basic covers 1 site, Plus covers 5, and Elite covers 25, so pick the plan that matches how many sites you manage. Features scale with your plan too, and the comparison above shows what's included on each tier.
Do I need coding skills to set up the Pro features?
Not at all. Everything is configured through the WPChat settings panel inside WordPress, the same interface you're already using. No custom code, no developer required.
Made by the WordPress experts at Smash Balloon. Trusted by sites worldwide.
“I’ve used this plugin for years. It pretty much works flawlessly… the SmashBalloon support went above and beyond to help us get the issue worked out.”
“I was having a problem connecting my Instagram to my website. Manuel was very responsive and walked me through the process. He also went in himself and was able to fix the problem. Very appreciative!”
“We contacted SmashBallon team for some technicality, and they did help setup the plugin and adjust it to perform perfect. Thank You!”
Pick your plan. Start from $49/year.
Plans start at $49/year for 1 site. Every Pro tier includes AI Smart Search, multi-agent routing, and expert support. Zero risk with a 14-day money-back guarantee.
Upgrade Now14-day money-back guarantee. Instant activation. Cancel anytime.