WPChat transforms casual visitors into valuable conversations through automated Chat Funnels, world-class live support on WhatsApp, Messenger, and Telegram, plus AI-powered FAQs that answer questions 24/7.
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WPChat turns your website into a conversation machine that captures leads, converts visitors, and delivers exceptional support across WhatsApp, Messenger, and Telegram - all from your WordPress dashboard.
Tired of losing customers because support is too slow or complicated?
Imagine if you could be there for your customers instantly, right when they need you, on the apps they already use every day. That's WPChat! We make customer support effortless, and that's why our users love us!
In just 3 simple steps, you'll be ready to connect with your customers.
WPChat packs powerful features to handle complex customer interactions with ease:
WPChat by Smash Balloon lets you free up your support team to focus on complex issues, while your customers get instant answers to common queries, 24/7.
WPChat's comprehensive analytics dashboard gives you the data you need to make smart decisions and drive growth.
Do you have a question about WPChat by Smash Balloon? See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.
If you’re just starting out and want to chat 1-on-1 with visitors on WhatsApp, Messenger, or Telegram, go with Basic — it’s everything you need to get started.
Growing and want to automate lead capture or collaborate with teammates? Plus is a great fit (and the one most users choose).
Running multiple sites or handling client projects? Elite gives you unlimited scale and flexibility.
WPChat turns your website from a passive brochure into an active sales tool. Our Pro plans include Chat Funnels, which act like a 24/7 salesperson on your site, answering pre-sales questions and guiding visitors to purchase. By connecting with customers in real-time on the messaging apps they already use, you can answer their final questions and close the deal before they leave your site, dramatically reducing cart abandonment.
Absolutely. The average support team spends hours answering the same questions over and over. WPChat’s AI-Powered Smart FAQs handle these repetitive queries automatically, 24/7. This frees up your team to focus on high-value conversations that require a human touch, like closing a complex sale or handling a sensitive customer issue.
When your business grows, WPChat grows with you. You can upgrade your plan anytime from your dashboard, and we’ll automatically adjust your billing so you only pay the difference.
We are confident you’ll love the impact WPChat has on your business. If you don’t feel it’s the right fit for any reason, just let us know within 14 days for a full refund, no questions asked.
We're excited to have you experience the WPChat plugin. Over the next 14 days, if the plugin isn't the best fit, simply reach out! We'll happily refund 100% of your money.
We really appreciate your business!
For years, you've trusted Smash Balloon. From effortlessly embedding social feeds to showcasing your best content, we've been in your corner, simplifying WordPress and helping you grow. Now, we're bringing that same ease and reliability to customer support.
When you choose WPChat, you're not just getting a customer support plugin. You're benefiting from the expertise and reliability of Smash Balloon, a name trusted by millions in the WordPress community.