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WhatsApp Website Integration: What Changes on October 1 (And What Doesn’t)

You wanted a button. A green WhatsApp button on your product page, so the person wondering whether you ship to Ireland can just ask. You...

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When a Chatbot Beats Live Chat for a Site, and When It Doesn’t

When a Chatbot Beats Live Chat for a Site, and When It Doesn’t

You’re getting a lot of pre-sale questions by email. Do you ship to Canada? Is this in stock? Can I get a quote? Each one costs you twenty minutes, and a slow reply probably...

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