Blog cover image

WhatsApp Website Integration: What Changes on October 1 (And What Doesn’t)

You wanted a button. A green WhatsApp button on your product page, so the person wondering whether you ship to Ireland can just ask. You...

Continue Reading
When a Chatbot Beats Live Chat for a Site, and When It Doesn’t

When a Chatbot Beats Live Chat for a Site, and When It Doesn’t

You’re getting a lot of pre-sale questions by email. Do you ship to Canada? Is this in stock? Can I get a quote? Each one costs you twenty minutes, and a slow reply probably...

Continue Reading
How to Use WhatsApp for WooCommerce Customer Support

How to Use WhatsApp for WooCommerce Customer Support

Most WooCommerce store owners end up answering the same questions on repeat. Where’s my order? Can I return this? When will it arrive? What’s your exchange policy?...

Continue Reading
WPChat vs Tawk.to: Which WordPress Chat Plugin Is Right for You?

WPChat vs Tawk.to: Which WordPress Chat Plugin Is Right for You?

Choosing the right tools for your website can feel overwhelming.  Adding a live chat plugin seemed like the obvious solution, but the thought of picking the wrong one was...

Continue Reading
How to Customize Your Chat Assistant to Match Your Brand

How to Customize Your Chat Assistant to Match Your Brand

A chat widget (or assistant) is a powerful tool for connecting with your website visitors and providing instant support. But a generic bot that doesn’t match your...

Continue Reading