Your site runs in Spanish. Your team works in Spanish. Your customers message you in Spanish.
And your chat settings are in English.
Not because there’s no Spanish translation. Because getting it onto your site means finding a file, dropping it in the right folder, and doing it again after the next update.
So when someone on staff needs to swap the WhatsApp number or add an agent, it waits for you, because you’re the one who can read the screen.
WPChat by Smash Balloon now handles that for you. On any Pro plan, translations download and install themselves. You set your WordPress site language, and the matching translation shows up without you touching a file.
In this Article:
Your Whole Team Can Actually Use It
There’s no translation setting inside WPChat, and that’s deliberate. The plugin reads the language your site is already set to and takes it from there.
Seven languages are available today: Dutch, French, German, Italian, Portuguese (Brazil), Spanish (Spain), and Turkish. Those are the exact names you’ll see in the WordPress language picker.
The translation isn’t limited to one screen. Overview, Visibility, Customizer, Agents, Frequent Questions, Chat Funnels, Settings, and Support all pick it up, and so does the chat widget your visitors see on the front end.

A furniture retailer in Mexico City can hand the agent list to whoever’s on the floor that day. A boutique hotel in Istanbul can let the front desk switch which agent is receiving messages between shifts, in Turkish, in about two minutes.
And once a translation is installed, WPChat keeps it current through Dashboard » Updates, right alongside your WordPress core and theme translations.
Nothing to redo after the next release.

Give your team a dashboard they can read
Automatic translations come with every WPChat Pro plan, including Basic. Try it with our 14-day money back guarantee.
Switch Your Language in Three Steps
All three of them happen in WordPress itself:
- In your WordPress dashboard, go to Settings » General.
- Find Site Language and pick your language. Use the entry matching one of the seven above, so Español for Spanish (Spain), or Português do Brasil for Portuguese (Brazil).
- Save the page.

That’s it. WPChat picks up the change and fetches the translation on its own.
Open WPChat » Settings to confirm the interface has switched.

If it hasn’t, go to Dashboard » Updates and run any pending translation updates, then check again.
In case the screen still looks English, check whether your browser is translating the page for you.
Chrome does this automatically sometimes, which makes it genuinely hard to tell where the translation is coming from. Open the same screen in a different browser to compare.
If Your Language Isn’t Listed Yet
Seven languages is where WPChat Pro starts. If yours isn’t among them, you have options.
- Switch to the closest available variant. A site set to Spanish (Mexico) or Spanish (Colombia) can use Español, which is Spanish (Spain). A site set to Portuguese (Portugal) can use Português do Brasil. Some wording will read as regional to your team, but the dashboard is in their language instead of English.
- Install one yourself. WordPress loads any .mo translation file placed in wp-content/languages/plugins and named for the WPChat text domain. If you have a .po file, the .mo is the one WordPress reads.
- Contribute one. WPChat is fully translatable, so the strings are all there. Community translations for the free version live on WordPress.org, and anyone can add to them.
Start Running WPChat in Your Language Today
If your site is already set to Dutch, French, German, Italian, Portuguese (Brazil), Spanish (Spain), or Turkish, WPChat Pro handles the rest.
WPChat takes visitors from your WordPress site to a real chat in one click, on the apps they already use. Running the plugin behind that in your team’s language is what keeps it easy to look after.
- Set your site language under Settings » General and let WPChat do the rest
- Check Dashboard » Updates to see available WPChat translations
- Automatic translations are included on every Pro plan, Basic through Elite
- Get WPChat Pro