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Working with small businesses on a tight budget, I’ve seen the same moment play out more times than I can count. Someone’s been running customer support through their...
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If you’re weighing WhatsApp marketing against SMS marketing, you’re asking the right question. Both land directly in someone’s notification bar. Both get opened....
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WhatsApp gets a 98% open rate. Email sits around 21%. On paper, that looks like a landslide. But I’ve run both channels long enough to know that open rate tells you who saw...
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Most WhatsApp buttons get ignored. Not because visitors don’t want to chat, but because the button appeared in the wrong spot, on the wrong page, at the wrong moment....
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If you’re trying to reach your customers through direct messaging, you’ve probably asked yourself: WhatsApp or Instagram DMs? It’s a question I hear constantly...
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You have WhatsApp Business set up. You reply to chats when they come in, send a broadcast when there’s a sale, and wonder why results stay flat. That’s not a WhatsApp...
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