Category

WhatsApp Marketing

WhatsApp vs Telegram for Business: Which Should You Use for Customer Support?

WhatsApp vs Telegram for Business: Which Should You Use for Customer Support?

Working with small businesses on a tight budget, I’ve seen the same moment play out more times than I can count. Someone’s been running customer support through their...

Continue Reading
WhatsApp vs SMS Marketing: Which Gets Better Results for Small Businesses?

WhatsApp vs SMS Marketing: Which Gets Better Results for Small Businesses?

If you’re weighing WhatsApp marketing against SMS marketing, you’re asking the right question. Both land directly in someone’s notification bar. Both get opened....

Continue Reading
WhatsApp vs Email Marketing: Which Converts Better?

WhatsApp vs Email Marketing: Which Converts Better?

WhatsApp gets a 98% open rate. Email sits around 21%. On paper, that looks like a landslide. But I’ve run both channels long enough to know that open rate tells you who saw...

Continue Reading
WhatsApp Button Placements That Work: Where to Place WhatsApp on Your Website

WhatsApp Button Placements That Work: Where to Place WhatsApp on Your Website

Most WhatsApp buttons get ignored. Not because visitors don’t want to chat, but because the button appeared in the wrong spot, on the wrong page, at the wrong moment....

Continue Reading
WhatsApp vs Instagram DMs for Business: Where to Reach Your Customers

WhatsApp vs Instagram DMs for Business: Where to Reach Your Customers

If you’re trying to reach your customers through direct messaging, you’ve probably asked yourself: WhatsApp or Instagram DMs?  It’s a question I hear constantly...

Continue Reading
WhatsApp Marketing Strategy for Small Businesses (Step-by-Step Framework)

WhatsApp Marketing Strategy for Small Businesses (Step-by-Step Framework)

You have WhatsApp Business set up. You reply to chats when they come in, send a broadcast when there’s a sale, and wonder why results stay flat. That’s not a WhatsApp...

Continue Reading